Category Archives: News

Peter DeHaan Publishing Inc news and information.

Candy DeHaan Joins Peter DeHaan Publishing Inc

Continued Growth and Social Media Opportunities Requires New Position to be Added

Mattawan, Michigan – Candy DeHaan recently joined Peter DeHaan Publishing Inc as director of social media. She will also be involved with the company’s websites and assist in all aspects of the magazines’ publication. Candy has spent the last fourteen years working at CU Radio, serving in many varied capacities. That experience makes her well qualified for her new role with Peter DeHaan Publishing Inc.

“With the continued success of Connections Magazine, AnswerStat magazine, and numerous associated websites, it became time to tap into some additional expertise,” stated Peter DeHaan, president, publisher, and editor-in-chief. “There are many exciting opportunities before us, and adding Candy to our team positions us well to capitalize on them. She has been informally helping behind the scenes for many years, and now her work and her contributions have become official.”

Her initial focus will be on enhancing the organization’s social media offerings. She will also be involved in all aspects of Peter DeHaan Publishing Inc’s products and services, including Connections Magazine, AnswerStat magazine, Medical Call Center News, and TAS Trader, as well as the organization’s eighteen websites and supporting blogs.

[Posted by Peter DeHaan, president of Peter DeHaan Publishing Inc.] Expands Headings

Call Center Locator Site Expansion Results in New Directory Categories

Hudsonville, Michigan – has expanded its contact center listing categories to help those seeking contact center services better connect with outsourcing call centers and teleservice providers.

The new categories feature contact centers that offer email processing, text chat, and IVR (interactive voice response) to their clients.

Peter DeHaan, publisher and editor-in-chief of Connections Magazine and president of Peter DeHaan Publishing Inc, which publishes the site, stated, “We will continue to grow and expand this site as needed to provide users with quick access to the information they seek.”

These new headings are in addition to the original categories of inbound/outbound call centers, inbound call centers, and outbound call centers. There are also directories of multilingual call centers and call centers serving vertical markets, as well as geographical listings for USA, Canada, and offshore (non-North America).

Teleservice agencies and outsourcing contact centers who wish to be listed can sign up online. There is a one-time charge of $200 for a basic listing. Listings will be added to both and

For more information, go to

[Posted by Peter DeHaan, president of Peter DeHaan Publishing Inc.]

AnswerStat & Connections Magazines Expand Digital Editions

When digital magazine viewers first came on the scene, they were cumbersome to use and the cost to produce them was thousands of dollars per issue.

As an alternative, I have been posting pdf files of each issue on my Websites for users to access, read, save, print, and share. This online resource goes back to December of 2001 for Connections Magazine and from the inception of AnswerStat magazine, in the summer of 2003.

Over time, the digital magazines viewers have steadily become simpler to use and the costs have dropped significantly. Therefore, I am excited to announce that both Connections Magazine and AnswerStat magazine.

These viewers allow users to:

  • easily flip through the issue on your computer
  • print out select pages or the entire thing
  • forward it to a friend
  • search for specific text
  • add notes for later reference
  • view the table of contents and list of advertisers from drop down menus
  • plus, all the article and ad links are active

Peter DeHaan Publishing Named a Constant Contact 2010 All-Star

Constant Contact Recognizes the Publisher for its Stellar Email Marketing Practices

Mattawan, Michigan – Peter DeHaan Publishing Inc, publisher of Connections Magazine, AnswerStat magazine and an information provider, has received the 2010 All Star Award from Constant Contact® Inc, the trusted marketing advisor to more than 400,000 small organizations worldwide. Peter DeHaan Publishing Inc is one of Constant Contact’s 2010 top performers and most prolific user of its email marketing product.

“We are ecstatic to have been recognized as an email marketing all-star,” stated Peter DeHaan, president of Peter DeHaan Publishing. “We diligently strive to follow industry best practices and to ensure that our email messages are relevant, valuable, and appreciated. We also work hard to reduce our bounce rate and increase our open and click rates. Constant Contact has seen those efforts and rewarded us as a result.”

Peter DeHaan Publishing, which publishes Connections Magazine, AnswerStat, Medical Call Center News, and TAS Trader, makes extensive use of email to connect with readers and disseminate critical and timely information.

“According to Constant Contact statistics, our bounce rate is about half that of other publications,” noted DeHaan. “Plus, our open rate is 50 percent higher, and our click through rate is 32 percent better.”

[Posted by Peter DeHaan, president of Peter DeHaan Publishing Inc.]


Peter DeHaan Launches Blog

“The Musings of Peter DeHaan” to Expand Peter’s Online Articles and Commentary

Peter DeHaan, President of Peter DeHaan Publishing IncMattawan, Michigan – Peter DeHaan, publisher and editor-in-chief of AnswerStat magazine, Connections Magazine, and the website,, launched a blog on January 1, simply entitled, “The Musings of Peter DeHaan.”

“I had been considering a blog for a couple of years,” DeHaan stated. “The feedback that I receive on my articles and editorials is both affirming and encouraging. My main concern was wondering if I would have enough worthwhile topics to write about in a blog. Eventually, I concluded that this was not an issue – and the blog was launched!”

The blog will be similar in scope and tone to Peter’s “From the Publisher” in Connections Magazine and “Vital Signs” in AnswerStat magazine. As such, it will serve as a general purpose repository of his thoughts and observations, covering an array of subjects from the personal to the public and everywhere in between.

More info visit Peter’s website.

[Posted by Peter DeHaan, president of Peter DeHaan Publishing Inc.]


Article Website Launched

Article Submissions Posted Online for Greater Distribution and Republishing Opportunites

Article Weekly: disco ver articles by qualified authors who are experts in their respective fields.Mattawan, Michigan – Peter DeHaan Publishing, Inc, publisher of AnswerStat magazine and Connections Magazine, launched a new website, “Article Weekly,” featuring articles of a more general business and individual nature that have widespread application and appeal. “Each month we receive many excellent articles that we can’t fit into our print magazines,” stated the website’s creator, Peter DeHaan. “Sometimes, we just don’t have enough room and other times the content, which is valuable and well-written, is broader than the specific focus of our magazines. Developing a website to showcase this work seemed to be an excellent solution.”

The article website already contains over 1,000 articles, with new articles being added weekly. Topics include: Business, Communications, Customer Service, Humor, Leadership, Legal, Internet, Management, Marketing, Sales, and Self-Improvement. Several of the articles have been written by authors whose work has appeared in AnswerStat magazine and Connections Magazine.

More info: Receive email notices of each weekly edition.

[Posted by Peter DeHaan, president of Peter DeHaan Publishing Inc.]