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Peter DeHaan Publishing to Consolidate Imprints

Benefits Include Streamlined Production and Easier Management

Peter DeHaan Publishing Inc announced that it would consolidate imprints to streamline production, avoid unnecessary complexity when publishing books, and ease management.

President Peter DeHaan commented on the change noting that “Our four imprints had an elegant structure to them, which provided a source of personal pride, but they offered no benefit to readers and unnecessarily complicated the reporting and tracking of book sales.”

The four imprints are Rock Rooster Books, Spiritually Speaking Publishing, Advanced Call Center Resources, and Edgemore Publishing.

The Spiritually Speaking Publishing imprint focused on books about biblical Christianity. As the name implies, Advanced Call Center Resources provided content for the call center and contact center industry, as well as telephone answering services. Edgemore Publishing focused on fiction works, primarily young adult (YA) and new adult.

All three will merge into Rock Rooster Books. Prior to the consolidation, Rock Rooster Books served the business market, but will now become a generic imprint to cover all books in all formats.

Rock Rooster Books gets its name after company president Peter DeHaan. “Peter means stone or the rock in Hebrew, and DeHaan means the rooster in Dutch,” the publisher said.” Merging these together resulted in Rock Rooster Books.

“The transition has already begun but will take years to complete,” noted DeHaan. “As we update older books on these imprints, we’ll phase out their respective imprints and replace it with Rock Rooster Books.”

Edgemore Publishing, however, has already been phased out and removed from the Peter DeHaan Publishing website. Advanced Call Center Resources will follow soon. Because of the number of books produced under the Spiritually Speaking Publishing imprint, phasing it out will take much longer.

This effort to consolidate imprints will not affect readers, book availability, or production schedules. “It’s an internal process to allow for increased efficiency and smoother operational management,” DeHaan concluded.

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News Writing and Publishing

Sticky Customer Service

Do you lose customers about as fast as you gain them?

It doesn’t have to be that way. The Sticky Customer Service book will show you how.

Sticky Customer Service

Customer service isn’t a once-and-done effort. It takes ongoing work to truly meet your customers’ expectations. In Sticky Customer Service, unearth practical, action-oriented insights to help you turn customer service from an embarrassing weakness into a business strength.

Author Peter Lyle DeHaan's book Sticky Customer Service

With over three decades of business and entrepreneurial experience, Peter Lyle DeHaan, PhD, offers his prescriptions to serve customers better and stop driving them away.

You’ll discover:

  • The three key areas where customer service occurs and why they must work together.
  • How to avoid common errors that too many business’s make.
  • Why delighting customers is not the best approach and sets up future failure.

Based on a lifetime of real-world examples, the Sticky Customer Service book reveals customer service gone wrong and customer service done well.

Customer service is not a set-it-and-forget-it initiative. Never lose sight of this. Sticky Customer Service will keep you moving forward and on track.

Uncover helpful customer service tips through this compelling read, encouraging you to do better and celebrating what you do best. Learn how to meet your customers’ expectations every chance you get.

Get Sticky Customer Service and turn customer retention into a strength.

Peter Lyle DeHaan, PhD, shares his lifetime of business experience and personal insights with others through his books and blogs to encourage, inspire, and occasionally entertain.

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News

The Successful Author: Discover the Art of Writing and the Business of Publishing

Do you have questions about writing? Publishing?

Peter Lyle DeHaan has answers, which he shares in The Successful Author. With over three decades of experience as an author, blogger, freelancer, and publisher, Peter will help you on your writing journey.

On this grand adventure:

  • Learn why you shouldn’t call yourself an aspiring writer.
  • Uncover tips to deal with rejection.
  • Expose writing advice that may not be true.
  • Discover how to self-edit, get feedback, and find an editor.
  • Determine if being a writer is worth the effort. (Hint: it is.)

But there’s more. In fourteen chapters, with over one hundred entries, Peter will address:

  • Finding time to write
  • The traditional vs indie publishing debate
  • Whether or not to blog—and what to do if you do blog
  • Copyrights, registration, and legal issues
  • Publishing options and insights

Plus there are loads of writing tips, submission pointers, and a publishing checklist.

Don’t delay your writing journey any longer. Take the next step, and get your copy of The Successful Author.

Be inspired. Be informed. Be motivated to become the writer you’ve always dreamed of.

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News

Top 10 Posts about Writing and Publishing from Peter DeHaan

Check out my all-time, top 10 posts about writing and publishing.

Based on your input, the top 10 posts are:

  1. Why Printed Books Are Still Relevant
  2. The Nine Errors of Self-Publishing
  3. 6 Writing Tips to Quickly Pick-up Where You Left Off and Not Waste Time
  4. 12 Tips for Better WordPress Content Creation
  5. Are You a Rookie or a Professional Writer?
  6. How to Format Thoughts in Writing
  7. Using Dictation Software to Write Fiction
  8. The Main Problem with Self-Publishing is Poor Content
  9. The Future of Books: What are the Prospects for Book Publishing?
  10. The Fifth Error of Self-Publishing: Formatting Errors

Thanks for reading. Have a great new year.

Learn more about writing and publishing in Peter’s new book: The Successful Author: Discover the Art of Writing and Business of PublishingGet your copy today.

Peter Lyle DeHaan, PhD, is an author, blogger, and publisher with over 30 years of writing and publishing experience. Check out his book The Successful Author for insider tips and insights.

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News

Update from the Book Blog

The Book Blog Merges with Peter DeHaan’s Byline to Cover the Art of Writing and the Business of Publishing

All keyposts from The Book Blog have been successfully integrated into my writing blog, Byline.

The scope of Byline has been appropriately expanded to now cover “the art of writing and the business of book publishing.”

New content about writing and publishing is added to Byline each week. Please check out my latest posts. And while you’re there, leave your email address in the sidebar on the right to receive an email each time a new post goes live.

Thank you for reading The Book Blog. I look forward to seeing you at it’s new home.