Peter DeHaan Attends 2012 Festival of Faith and Writing Conference

Peter DeHaan attended the recent Festival of Faith and Writing conference held at Calvin College in Grand Rapids Michigan on April 19 through 21. The three-day event was attended by 2,000 from across the United States and around the world; it featured 64 presenters.

At the Festival, attendees were treated to an array of presentations and readings from notable authors, including Lucy Shaw, Shane Claiborne, and scores of other accomplished writers. The event also featured a concert by Bruce Cockburn.

Normally writing non-fiction, DeHaan focused his attention on several presentations about writing memoirs. “I’m currently working on two memoirs,” stated DeHaan. “Both address my lifelong practice of—and struggle with—church attendance. The sessions I attended will be a huge benefit as I write, helping me to navigate some of the tricky challenges that come with memoir writing.”

DeHaan attended sessions led by memoir writers such as Amy Julia Becker, River Jordan, Jana Reiss, Jennifer Grant, Margot Starbuck, Daniel Taylor, Kate Braestrup, and Paula Hudson.

“The Festival of Faith and Writing is a first-class conference,” DeHaan added, “and the beautiful Calvin College campus is an ideal location.” The biennial event started in 1990, with the next one planned for 2014.

For more information, email Peter DeHaan.


Peter DeHaan Gives Keynote Address at SNUG Convention

Peter DeHaan, the publisher of Connections Magazine and TAS Trader, gave the keynote address at the recent SNUG (Startel Network Users Group) convention in Albuquerque, New Mexico, which was held March 11-14. Peter focused his address on the theme of “how to get the most out of this convention.”

He encouraged people to share ideas generously and receive information graciously, which he summarizes as “Peter’s Law of Reciprocity.” With that as the focus, Peter then continued his address, expanding on this premise by adding his thoughts on “how to get the most out of your business and your life.” His presentation was well-received, garnering enthusiastic and appreciative comments from attendees.

On the convention’s second day, Peter gave a subsequent talk entitled, “The TAS Industry: Preparing for the Future.” In it, he shared eight areas of consideration for the telephone answering service (TAS) industry to address if it is to be well situated for the future. Despite all the rapid changes in the TAS industry, Peter is optimistic about the future prospects—providing that business owners and managers are willing to make strategic and well-informed changes.

“The SNUG group is a great association—with some progressive ideas – and I was honored to be invited to speak at their convention,” stated Peter DeHaan. “Being around industry leaders and innovators is exciting and invigorating—and I was privileged to be part of the collective discussion.”

Peter DeHaan is a veteran of the call center industry and president of Peter DeHaan Publishing Inc, whose publications include Connections Magazine and TAS Trader.

For more information, go to Peter DeHaan’s website.