Peter Lyle DeHaan, PhD, is an entrepreneur and businessman who has managed, owned, and started multiple businesses over his career, often in and around the call center and telephone answering service industries.
Common themes at every turn have included customer service, sales and marketing, and leadership and management. He has written extensively throughout his career, having published over 20 books, hundreds of articles, and thousands of blog posts.
He shares his lifetime of business experience and personal insights with others through his books and blogs to encourage, inspire, and occasionally entertain.
- Business Articles
- Call Center
- Telephone Answering Service
- Healthcare Call Centers
- Writing and Publishing
Check out the related books by Peter Lyle DeHaan.