Find a Healthcare Call Center by Peter DeHaan PublishingFind a Healthcare Call Center

Let Find a Healthcare Call Center help you locate a medical call center

Healthcare Call Centers and medical contact centers provide various healthcare and medical related call center services on an outsource basis to hospitals, medical facilities, clinics, and individual practices. The companies listed here on Find a Healthcare Call Center include medical answering service, telephone triage, physician referral service, appointment-setting and reminders, and more.

These companies listed on Find a Healthcare Call Center will customize their services to meet your specific needs, providing overflow coverage, after hours support, or complete 24-7 call center services.

For more call center directories, check out Find A Call Center and Find an Answering Service.


MAP Communications: Call Center ExcellenceMAP Communications Inc

840 Greenbrier Circle
Chesapeake, VA 23320, USA
www.mapcommunications.com

Contact: Karen Oluwabusola, SVP, at 800-955-9888 or kareno@mapcommunications.com
Healthcare Services: Medical answering service, telephone triage, physician referral, and appointment-setting and reminder

MAP Communications is a telephone answering service for hospitals, doctors, and physicians.

TeamHealth Medical Call CenterTeamHealth Medical Call Center

1431 Centerpoint Blvd Ste 110
Knoxville, TN 37932, USA
www.thmedicalcallcenter.com

Contact: Karen Brown, RN, at 865-985-7304 or karen_brown@teamhealth.com; Jeanne Griffin at 865-985-7303 or jeanne_griffin@teamhealth.com
Healthcare Services: Nurse telephone triage, nurse advice line, pediatric nurse triage, pediatric asthma line, post-discharge calling, health information, patient follow-up, clinical and non-clinical surveys, web-based services, physician referral, and class scheduling

TeamHealth Medical Call Center (THMCC) provides post-discharge calls, 24/7/365 nurse triage, health information, physician referral, and class scheduling services for hospitals, physician practices, and health plans nationwide. Accredited by URAC as a health call center, THMCC partners with clients to provide comprehensive medical call center services and the assurance of a quality caller experience. Join them on social media: THMCC on Facebook, THMCC on LinkedIn, and TeamHealth on YouTube.

TriageLogicTriageLogic

3733 University Blvd W Ste 212
Jacksonville, FL 32217, USA
www.triagelogic.com/nurse-triage

Contact: Amy Smith, sales representative, at 855-734-4463 or info@triagelogic.com
Healthcare Services: Telephone triage

TriageLogic provides triage services customized for each client’s needs, integrating them with any electronic medical records system. TriageLogic offers services to everyone from large institutions to small practices.

Ambs Call CenterAmbs Call Center

338 W Franklin St
Jackson, MI 49201, USA
www.ambscallcenter.com

Contact: Aaron Boatin, vice president, at 800-968-1181 or sales@ambscallcenter.com
Healthcare Services: Medical answering service, telephone triage, appointment-setting and reminder, physician referral, health surveys, post-discharge calls, and transfer center service

Ambs Call Center is a 24/7 medically based call center that offers turnkey solutions for medical practices and health systems. Their medical call center and nurse triage service offer a winning combination for any size practice or health system. Additional services include medical answering service, physician referral, customer service surveys, appointment scheduling, class registration, and patient preregistration. Call for a live demonstration.

Ameridial Healthcare SolutionsAmeridial, Inc

4535 Strausser St NW
North Canton, OH 44720, USA
www.ameridial.com

Contact: Craig J. Vretas, senior director of healthcare services, at 866-775-4755 or cvretas@ameridial.com
Healthcare Services: Physician referral, appointment-setting and reminder, benefit inquiries, eligibility, open-enrollment support, claims processing and adjudication, customer service, and sales support

Ameridial provides call center and outsourcing solutions via inbound-outbound call center services in English and Spanish. Their healthcare call center specializations include benefit explanation, claims processing, customer-member service support, pharmaceutical and related research, provider locator services, and sales. Headquartered in North Canton, Ohio, they employ 850 customer service professionals.

Specialty Answering ServiceSpecialty Answering Service

1006 W 9th Ave Ste 150
King of Prussia, PA 19406, USA
www.specialtyansweringservice.net

Contact: Nicolas D’Alleva, business owner, at 888-532-4794 or ndalleva@specialtyansweringservice.net
Healthcare Services: Medical answering service and appointment-setting and reminder

Specialty is a global provider of telephone answering services, including order processing and appointment-setting services, inbound and outbound telemarketing, survey response, and outsourced customer service in English and Spanish.

SironaHealthSironaHealth

500 Southborough Dr
South Portland, ME 04106, USA
www.sironahealth.com

Contact: Rebecca Nealis-Albee, vice president of customer relations, at 888-674-7662 or sales-info@sironahealth.com
Healthcare Services: Telephone triage, appointment-setting and reminder, physician referral, pre-admission planning, post-discharge follow-up, custom survey and outreach, health-risk assessments, outbound enrollment, health and pharma research recruitment, and event registration

SironaHealth ensures patients receive all necessary care as they move between healthcare practitioners and settings. Their fully integrated health call center, website, and mobile solutions allow clients to manage patient care transitions across their system – earning engaged, healthy, and loyal patients in return.

Call 4 Health, the Compassionate Call CenterCall 4 Health

2855 S Congress Ave
Delray Beach, FL 33445, USA
www.call4health.com

Contact: Bryan Weinstein, VP business development, at 561-994-3334 x1550 or bweinstein@call4health.com
Healthcare Services: Medical answering service, telephone triage, appointment-setting and reminder, physician referral, post discharge follow-up, transitional care, remote hospital switchboard, and seminar and event registration

Call 4 Health offers call center services, in English and Spanish, exclusively to the medical and healthcare industry nationwide. They provide professional and accurate virtual call center services and physician answering service for medical practices and hospitals. In addition to their hospital call center services, they also specialize in nurse triage service, physician referral service, disaster preparedness support, medical answering service, and appointment reminder notification twenty-four hours a day, seven days a week.

Answer United Call Center ServicesAnswer United

2015 W Crosstown Pkwy
Kalamazoo, MI 49008, USA
www.answerunited.com

Contact: Scott Gignac, president, at 800-937-5900 or sales@answerunited.com
Healthcare Services: Medical answering service and appointment-setting and reminder

Answer United has been a leader in the telephone answering and call center industry for over forty years. They provide old-fashioned service through modern technology.


PatientCalls
www.patientcalls.com
Contact: Lisa Harding, operations manager, at 866-333-7922 or lisa.harding@patientcalls.com
Healthcare Services
: Medical answering service

24×7 Doctors Answering Service
24x7doctorsansweringservice.com
Contact: Dan Pine, sales manager, at 804-643-1005 or info@24x7doctorsansweringservice.com
Healthcare Services: Medical answering service, telephone triage, physician referral, and appointment-setting and reminder

Personalized Communications
www.callcenteragency.com
Contact: Kim Lauer, director of sales, at 800-232-3321 or inquiry@per-com.com
Healthcare Services: Medical answering service, appointment-setting and reminder, and physician referral

AmeriCall
www.americall.com
Contact: Scott Hager, president/GM, at 800-809-8835 or shager@americall.com
Healthcare Services: Medical answering service, appointment-setting and reminder, physician referral, help desk, order-taking, dispatching, and event management

Children’s Health Network Telephone Nurse Triage Services
www.childrenshealthnetwork.org
Contact: Jan Jachimowicz, director of communications and business development, at 612-813-7435 or jan.jachimowicz@childrensmn.org
Healthcare Services: Medical answering service, telephone triage, appointment-setting and reminder, physician referral, disease management, hospital services, medical phone surveys, program registration, and fulfillment programs

Cosmopolitan Medical Communications
www.cosmomed.com
Contact: Michelle Weiss, vice president, at 800-900-0101 or michelle@cosmomed.com
Healthcare Services: Medical answering service, physician referral, appointment-setting and reminder, insurance verification, drug trials, fundraising, automated appointment reminders and lab results, daytime overflow, and Spanish translation and interpretation services

Fonemed LLC
www.fonemed.com
Contact: 800-366-3633 or 805-667-8205
Healthcare Services: Telephone triage, population health management, disease management, occupational exposure hotline, remote patient monitoring, care transition, and software for telephone triage and disease management.

Medical Communications USA
www.answer1.com
Contact: Terri Paffile at 800-288-2140 or terri@answer1.com
Healthcare Services: Medical answering service, appointment-setting and reminder,  customer help desk, appointment scheduling, secure text messaging, and secure email messaging

Sacred Heart – HealthCall
www.shh.org
Contact: Kathleen Seitzinger, director of HealthCall and telecommunications, at 610-776-5470 or kseitzin@shh.org
Healthcare Services: Medical answering service and telephone triage

On-Call for Kids LLC
www.oncallforkids.com
Contact: Christie Camizzi, BSN, RNC, and president, at 214-663-9447 or info@oncallforkids.com
Healthcare Services: Telephone triage

TrialCard
www.trialcard.com
Contact: Don McCormick, director, customer experience management, at 919-415-3181 or dmccormick@trialcard.com
Healthcare Services: Telephone triage, physician referral, appointment-setting and reminder, detailing, help desk, medical information, and adverse event handling

TeleMed
www.telemedinc.com
Contact: Steve Clover, VP sales and marketing, at 800-529-8010
Healthcare Services: Medical answering service

Night Nurse Inc
www.nightnursetriage.com
Contact: Tami Regan, RN director of nursing triage services, at 800-577-4455 or tami@nightnursetriage.com
Healthcare Services: Medical answering service and telephone triage

Doctors Referral Service LLC
www.drsreferralservice.com
Contact: Jim Honigschmidt, president, at 630-371-1530 or jim@drsreferralservice.com
Healthcare Services: Physician referral, phone and web class registrations, outbound class reminders, and surveys.


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