By Peter LyleDeHaan, PhD
As I announced last month, TAS Trader begins its sixth year with a new look to meet readers’ changing needs. With more people reading emails on their smartphones than not, the old PDF format of TAS Trader has been retired in favor of this new mobile-friendly version, ideal for smartphone and portable devices, while also working well on computers.
For readers who prefer to read a printed copy, go to tastrader.com/category/issues/ and click on the print icon at the end of each issue. Also, our archives have already been converted to this new format, so you can read them online, forward them to others, and print them out. Additionally, each issue has a comment section for you to add to the discussion.
Peter Lyle DeHaan, PhD, is the publisher and editor-in-chief of TAS Trader, covering the telephone answering service industry. Check out his books How to Start a Telephone Answering Service and Sticky Customer Service.